FAQs

Common questions about SunDrop Dental Clinic.

These answers are meant to help patients, caseworkers, and program staff understand access, prevention, treatment, and aftercare.

Clinic access

Questions about scheduling and eligibility

Can I schedule an appointment directly?

SunDrop is not scheduling general-public appointments through this site. We work through recovery programs so patients have support with preparation, transportation, reminders, and follow-through.

Do I have to be in recovery?

Yes. SunDrop currently serves Medicaid patients who are actively enrolled in substance-use recovery treatment programs.

Do you accept insurance?

SunDrop currently works with Utah Medicaid for eligible patients in recovery programs. We are not set up for broad commercial-insurance or general-public scheduling through this site.

What should my caseworker do first?

They should open the Partner Page, download the workbook, help you complete it before scheduling, arrange transportation, and submit the appointment request form once preparation is complete.

Why does SunDrop use a workbook?

The workbook helps patients understand our agreements, treatment boundaries, attendance expectations, Medicaid limitations, and aftercare responsibilities before the first appointment.

Disease prevention

Questions about protecting teeth and gums

What causes cavities?

Cavities form when bacteria, sugar, acid, and time work together to weaken tooth structure. Frequent sipping, snacking, dry mouth, and inconsistent brushing can make cavities progress faster.

What is the best daily prevention routine?

Brush with fluoride toothpaste twice daily, clean between teeth daily, limit frequent sugar exposure, drink water often, and keep regular dental visits when they are recommended.

Why does dry mouth matter?

Saliva protects teeth. Dry mouth can make cavities and gum problems worse because the mouth has less natural protection against acid and bacteria.

What is gum disease?

Gum disease is inflammation and infection around the teeth. It can cause bleeding gums, bad breath, gum recession, bone loss, loose teeth, and tooth loss if it is not managed.

Can dental disease affect recovery?

Yes. Dental pain and infection can affect sleep, nutrition, confidence, concentration, and a patient's ability to engage fully in treatment.

Treatment FAQs

Questions about common treatment recommendations

Why do I need a filling?

Fillings repair cavities or holes in teeth caused by oral disease. They are not the same as natural tooth structure, but they are often the best current option for restoring function and preventing progression.

Why do I need a crown?

A crown covers and protects a tooth when the remaining structure is too compromised for a smaller repair. Common reasons include large cavities, large old fillings, fractures, broken tooth structure, or replacing a failing crown.

Why do I need a deep cleaning?

A deep cleaning may be needed when gum disease has created deeper inflammation and bone loss around teeth. Gum disease is usually managed through professional cleaning, home care, lifestyle changes, and maintenance.

What is the restorative cycle of teeth?

The restorative cycle describes how teeth can move from small repairs to larger repairs over time: fillings, deeper fillings, root canals, crowns, retreatment, and sometimes replacement. Prevention and maintenance help slow that cycle.

How much radiation is in dental X-rays?

Digital dental X-rays are low-dose. SunDrop uses modern digital equipment and follows an "as low as reasonably achievable" approach. X-rays are recommended when they help diagnose disease, infection, bone loss, or treatment needs that cannot be seen visually.

How does SunDrop monitor sterilization?

SunDrop uses mechanical, chemical, and biological monitoring according to manufacturer instructions. The clinic monitors loads, uses indicators, performs weekly biological testing, and keeps documentation.

Post-op FAQs

Questions after treatment

What should I do if I had a tooth removed?

Keep firm pressure on gauze as directed, avoid spitting and straws early on, do not smoke or vape while the area is healing, and follow the written instructions given at your appointment.

What bleeding is normal?

Light oozing can be normal after an extraction. Heavy bleeding, bleeding that does not slow with firm pressure, or bleeding that worries you should be reported to the clinic or urgent care.

What should I eat after dental treatment?

Start with soft foods and avoid chewing directly on the treated area until you are comfortable and have been told it is safe. Avoid very hot, crunchy, sharp, or seedy foods immediately after surgery.

How can I manage pain with over-the-counter medications?

Use the pain-control plan given by SunDrop or your medical team. Many adults can use ibuprofen and acetaminophen as directed on the package labels, but these medicines are not safe for everyone.

Do not take more than the label allows. Do not take acetaminophen with other products that contain acetaminophen, and avoid ibuprofen if you have been told not to take NSAIDs, have certain stomach, kidney, heart, bleeding, pregnancy, or medication-interaction concerns, or are unsure. Call SunDrop, your doctor, or a pharmacist if you need help choosing a safe plan.

When should I call after treatment?

Call if pain or swelling is getting worse instead of better, if you have fever, drainage, uncontrolled bleeding, a reaction to medication, a bite that feels seriously off, or any concern that feels urgent.

Photo credits

Head Shot of Dr Sondrup by Camille Bagnani.

Moab mesa arch photo and mountain silhouette photo by Andrey Grinkevich on Unsplash.

Lake Sonoma photo and Salt Lake Mountains photo by Eleonora Patricola on Unsplash.

Oljato-Monument Valley photo by Gerson Repreza on Unsplash.

Before calling SunDrop

Call us if all of the following applies.

  1. You understand the workflow for onboarding patients at SunDrop.
  2. The patient has completed the workbook.
  3. You are familiar with the resources on this website.
(801) 648-0503 x3